Collins Auto Center

952 Lynn Garden Drive, Kingsport
Phone: +1 423-578-8347

Categories: Car dealer  Establishment 

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Reviews

1
Apr 22, 2018

Kathryn Swanson

Horrible business with no integrity whatsoever. My boyfriend bought a Honda from Justin Collins and was told the only thing the car needed was new struts. A week into owning the car, the struts, axle, bushings, ball joints, water pump, thermostat, alternator, head gasket, cylinder head, mobilizer, transponder key, heater core, speakers and tires have ALL had to be replaced. While having these issues, he has called Justin to complain about the condition of the car, and all he offered was to give him a used pair of struts from a lot where he keeps broken down and wrecked vehicles since that was the original agreement. At this business, they obviously only care about the vehicle running sufficiently enough to drive it off the lot for a sale, but after that it's YOUR problem. Was told there was nothing else he can do for him even though the amount we've had to spend on parts is only a little less than what is actually owed on the car. DO NOT buy a vehicle from Collins Auto.


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