If I could rate them with less than one star - I would! Horrible customer service from Williams-Sonoma furniture division. If you expect to get any support after an expensive furniture purchase - good luck! After 5 MONTHS of the run-around related to a sectional that I purchased and after numerous escalations to their lead customer service supervisors, there is still no resolution. No one returns phone calls or emails as promised. I will not buy anything from them ever again.
If I could rate them with less than one star - I would! Horrible customer service from Williams-Sonoma furniture division. If you expect to get any support after an expensive furniture purchase - good luck! After 5 MONTHS of the run-around related to a sectional that I purchased and after numerous escalations to their lead customer service supervisors, there is still no resolution. No one returns phone calls or emails as promised. I will not buy anything from them ever again.