We had Weather Tamer install a new roof on 11/13/12. The roof started leaking within the warranty period. Weather Tamer came out to address the issue on one occasion but failed to successfully stop the leaks. Our leak in the kitchen is so bad, we have to put a bucket under it to catch the rain. We started calling them to come back out to fix the problem on 2/1/17. We were informed today,3/30/17, that "we just put your file away. I thought they came out a couple of weeks ago and made repairs." Well, no one has been out to repair the roof since I started calling two months ago. We now have water damage on our ceiling, floor and walls and Weather Tamer still has not scheduled a time for these leaks to be taken care of under warranty. At this point, I have to consider hiring an attorney to see what we can do to recover the cost of the repairs to our ceiling, floors and walls due to their poor quality of work and failure to honor a warranty in a timely manner in accordance to NC State law. If you are looking for a roofing company in the Asheville area, call anyone but these jokers, Specifically James M Howerton Jr. Contractor. I'll leave it to the reader to compare that last name with previously posted positive reviews to draw your own conclusions.
All USA
We had Weather Tamer install a new roof on 11/13/12. The roof started leaking within the warranty period. Weather Tamer came out to address the issue on one occasion but failed to successfully stop the leaks. Our leak in the kitchen is so bad, we have to put a bucket under it to catch the rain. We started calling them to come back out to fix the problem on 2/1/17. We were informed today,3/30/17, that "we just put your file away. I thought they came out a couple of weeks ago and made repairs." Well, no one has been out to repair the roof since I started calling two months ago. We now have water damage on our ceiling, floor and walls and Weather Tamer still has not scheduled a time for these leaks to be taken care of under warranty. At this point, I have to consider hiring an attorney to see what we can do to recover the cost of the repairs to our ceiling, floors and walls due to their poor quality of work and failure to honor a warranty in a timely manner in accordance to NC State law. If you are looking for a roofing company in the Asheville area, call anyone but these jokers, Specifically James M Howerton Jr. Contractor. I'll leave it to the reader to compare that last name with previously posted positive reviews to draw your own conclusions.