Tennessee Taphouse

I really really wanted to love this place! But they just fell short and couldn't pass the torch or the ball enough to have any kind of memorable moment here. A precaution statement here that I do not blame this on the server but more so the kitchen and establishment. To start off my girlfriend made a beer order that did not show up for 30 minutes and when asked if I would like a refill we just cancelled her beer order. Yes I said that right, 30 minutes and no beer, no bueno! Second issue was it was pretty dead overall we were there to watch the Tennessee Vols basketball game against Kentucky in the SEC tournament and all the TVs were great sound was great however food sucked! They even had a projection TV which I was super excited about. I ordered the nachos with jalapenos tomatoes cheese all the works, we had to wait about 15 to 20 minutes which I could deal with however when my food came out it was ice cold. And I mean everything. I'm usually not very picky but I cannot eat cold food from a restaurant that has a Hot Kitchen you know what I mean. My girlfriend decided to keep her hot wings that she ordered, but even those were a little undercooked inside slightly. You could tell that the server was kind of upset and I told her that she needs to go yell at the kitchen because they're cutting her out of her money. Definitely not a good first impression I might try them in a year two but for now I call it a no-go. Definitely take a 20-second timeout and shoot a 3 for the win at another establishment. We just left at halftime and went to Carolina Ale House which is right down the street and 50,000X better! Good luck if you decide to shoot your shot just don't let it be a brick. Good day mates