Staybridge Suites Chattanooga Dwtn - Conv Ctnr

I was blown away by the value that I received from this hotel. I originally made reservations online to check in. And when I got here they offered me a similar room before my scheduled check-in time 4$10 less per night! The staff here is top notch. They know how to make sure that customers are well taken care of! The room itself was absolutely perfect. The bed and pillows were comfortable. The selection of programming for the TV was more than adequate. The kitchenette was a huge unexpected bonus. I would absolutely recommend this hotel for anyone staying in Chattanooga for an activity at the convention center. I have stayed at other hotels in this area in the past and this one is by far the best!

Room furnishings are worn out, frayed, and stained. Kitchen has old fridge that leaks water. Entire hotel smells like pets. Bathroom is tiny with zero space to bath children. Beds are uncomfortable with vents blowing directly at you. Indoor pool water is cold and very small. Breakfast is low quality food and coffee tastes bad. No room service on weekends, none on Thursday or Friday even though weekdays are supposed to be included. Garbage overflowing in hallway by elevators. Would not recommend especially for inflated “room suite” rates. This should be considered a 2-Star hotel, definitely not a 4-Star Quality or Service rated chain.

We had to wait for almost an hour for them to have a room ready even though we had reservations. The guy at the front desk knocked off the parking fee for the long delay which turned out to be $8. The room was clean and efficient. The mattress is your regular run of the mill inner coil mattress that had been worn in. Great free continental breakfast with a beautiful buffet spread. Fresh fruit, several different juices, bagels and muffins, eggs, bacon, gravy and biscuits, waffles....over all, i would stay here again. It was very convenient to everything we came to do.