My husband and I stopped in on 12/21/2016 and immediately were turned off because we were not greeted, but simply stared at. My husband said hello to what appeared to be the only person working, and the young woman did not speak, so he said hello again (perhaps she did not understand him), and still no reply. I then said hello twice and was met with the same dead pan stare. We should have then.
As for the place it is actually nicer inside than I imagined judging from the outside. It's quaint, appeared to be clean, two televisions, but with very drafty bathrooms, which is neither here nor there. After a few minutes, the waitress came to the table with our food which was likely prepared by heating up in a microwave, because she was the only person there.
Our order came I was brought a 4 taco dinner instead of the two I requested upon changing my order, but I let it go. I figured I would take home the other two. However, I had to ask her about my husband's side of rice and beans, which took another 5 minutes for her to bring out - it likely needed to be heated up in the microwave. Anyway, when we went to the register to pay I was surprised that our ticket was $23 and change. My husband and I are well traveled, and lived in a large metropolitan city prior to moving to TN with a vast number of Mexican restaurants. I state this fact to say I have a good handle on what a meal like ours should cost, and it is definitely not $23, and certainly should not have been for the quality.
Quality of food:
Tacos: The smallest tacos I've ever seen in the US or in Mexico. The tortillas were the size of tiny silver dollars. They were served cantina style. I give them a 3/4 because they were tasty, but overall 2/4 due to being half the size of a traditional taco, at a full size cost.
Torta Milenesa (chicken): My husband says it was good. 3/4 for taste. 2/4 because for the cost it should have come with rice and beans.
Rice and beans: The rice was very bland, think school cafeteria. I had to drown it with the red and green sauce that was brought to the table. The beans were the darkest reddish brown, runny beans I'd ever seen, and also bland. 0/4 for taste.
Once home, I reviewed our $23 bill (see pic)for a 4 taco dinner, and my husband's Torta milenesa with a side of rice and beans. It showed the following charges 4 tacos at $1.50 x4, which I could have sworn the menu stated $1.25ea, and then the rest of our food was charged as "comida" no big deal, which is food in Spanish. Comida $8.50, which was the torta, and Comida $3.50x2, which was the rice and beans, which by the way I was told was $3 when I asked (in Spanish). For the cost we could have gone to either of the Mexican restaurants on Memorial, and paid roughly $8-$10 less, for friendlier service, and freshly cooked food versus a microwave version. Our waitress never came to check on us, and ask how our food was, refreshed our waters or anything, despite us being the only people there from the time we walked in to the time we left. She sat at the register engrossed in her book. As a matter of fact, she didn't even bring over our ticket, we went to the register when we were done.
All in all, we will likely not be back based on the lack of basic courteous interaction one would expect when a patron walks through the door, and checking in during the meal. By the way, I gave her the benefit of the doubt thinking perhaps there was a language barrier and started communicating in Spanish when I realized my husband's rice and beans were missing, I also spoke Spanish when I had to flag her over for a box, and at check out regarding the cost for the torta and rice and beans. Yet, she was still apathetic and uninterested, not even a "thank you" or "de nada" when we left.
So, I leave you with this. If you want food that is not freshly prepared off the grill/stove, are into inflated prices and half-hearted customer service, and not as much as a "thank you" when leaving a 20% tip (because minimum wage does not pay one's bills) then this is most definitely the place for you.
All USA
My husband and I stopped in on 12/21/2016 and immediately were turned off because we were not greeted, but simply stared at. My husband said hello to what appeared to be the only person working, and the young woman did not speak, so he said hello again (perhaps she did not understand him), and still no reply. I then said hello twice and was met with the same dead pan stare. We should have then. As for the place it is actually nicer inside than I imagined judging from the outside. It's quaint, appeared to be clean, two televisions, but with very drafty bathrooms, which is neither here nor there. After a few minutes, the waitress came to the table with our food which was likely prepared by heating up in a microwave, because she was the only person there. Our order came I was brought a 4 taco dinner instead of the two I requested upon changing my order, but I let it go. I figured I would take home the other two. However, I had to ask her about my husband's side of rice and beans, which took another 5 minutes for her to bring out - it likely needed to be heated up in the microwave. Anyway, when we went to the register to pay I was surprised that our ticket was $23 and change. My husband and I are well traveled, and lived in a large metropolitan city prior to moving to TN with a vast number of Mexican restaurants. I state this fact to say I have a good handle on what a meal like ours should cost, and it is definitely not $23, and certainly should not have been for the quality. Quality of food: Tacos: The smallest tacos I've ever seen in the US or in Mexico. The tortillas were the size of tiny silver dollars. They were served cantina style. I give them a 3/4 because they were tasty, but overall 2/4 due to being half the size of a traditional taco, at a full size cost. Torta Milenesa (chicken): My husband says it was good. 3/4 for taste. 2/4 because for the cost it should have come with rice and beans. Rice and beans: The rice was very bland, think school cafeteria. I had to drown it with the red and green sauce that was brought to the table. The beans were the darkest reddish brown, runny beans I'd ever seen, and also bland. 0/4 for taste. Once home, I reviewed our $23 bill (see pic)for a 4 taco dinner, and my husband's Torta milenesa with a side of rice and beans. It showed the following charges 4 tacos at $1.50 x4, which I could have sworn the menu stated $1.25ea, and then the rest of our food was charged as "comida" no big deal, which is food in Spanish. Comida $8.50, which was the torta, and Comida $3.50x2, which was the rice and beans, which by the way I was told was $3 when I asked (in Spanish). For the cost we could have gone to either of the Mexican restaurants on Memorial, and paid roughly $8-$10 less, for friendlier service, and freshly cooked food versus a microwave version. Our waitress never came to check on us, and ask how our food was, refreshed our waters or anything, despite us being the only people there from the time we walked in to the time we left. She sat at the register engrossed in her book. As a matter of fact, she didn't even bring over our ticket, we went to the register when we were done. All in all, we will likely not be back based on the lack of basic courteous interaction one would expect when a patron walks through the door, and checking in during the meal. By the way, I gave her the benefit of the doubt thinking perhaps there was a language barrier and started communicating in Spanish when I realized my husband's rice and beans were missing, I also spoke Spanish when I had to flag her over for a box, and at check out regarding the cost for the torta and rice and beans. Yet, she was still apathetic and uninterested, not even a "thank you" or "de nada" when we left. So, I leave you with this. If you want food that is not freshly prepared off the grill/stove, are into inflated prices and half-hearted customer service, and not as much as a "thank you" when leaving a 20% tip (because minimum wage does not pay one's bills) then this is most definitely the place for you.