Merle Norman Cosmetic Studio

Got some highlights and they were just awful. I went to see if they could be fixed and the owner said she didn't see the problem. After trying to show her repeatedly what the problem was and her denying it I just gave up. I wanted a refund but couldn't get one, she said the the stylist (her sister) would fix it instead. How can you fix something you can't see? She didn't want to admit her sister did a terrible job so she stood there and lied to my face. If you're not from Sweetwater born and raised or have nothing these people want, save yourself some headache and go somewhere else.

when you buy merle norman it comes with a warranty if you are not happy with the product they are to sell you a product till you are happy with it i took it back told her it would not spead on my face i use plenty of lotion holding it in my hand knowing what i wanted;; , she sells anthother product costing me more money and with less uses so ill trade some where else an if they all like this ill change to clinic i know it also is a wonderful product which merel norman is a fantaitic procuct but u dont push off items an sell them to your customers to get rid of them or the product you dont have time to sell it go in to something else