My daughter and I (whom is 7 years) were going to do a Mother's Day gift for my mom (her gandma). We got the paper we needed and the supplies. Once we got to the counter I paid for mine 1st (which is what I always do when we pay separate so that she can see what to do when completing a transaction). I used my coupon and finished my transaction. Once it was my daughter's turn she followed the same steps as me, but when she attempted to use the coupon the cashier told her that she could not use the same coupon as me because it is 1 coupon per person. I explained to the cashier that she is a customer, she has her own money and her own product. The cashier told me that because the coupon was on my phone we could not use it twice which is crazy because sometimes when customers are in front of me and need a coupon because their phone isn't working I let them use mine....so it was really BS.... I went to the car and got my daughters tablet and pulled the coupon up on there. I just feel like that was uncalled for and it was not necessary for me or my daughter to have to go through that. I love Hobby Lobby but I may have to start shopping at Micheals....at least their cashiers are friendly!!
5
Aug 13, 2018
Charles Worley
Excellent organization, love shopping there. My creative genius runs wild... So many crafts at a great price...
5
Mar 06, 2018
Sandra Denton
I just love this place. I could stay in there all day. It was my Mom's favorite place too.
My daughter and I (whom is 7 years) were going to do a Mother's Day gift for my mom (her gandma). We got the paper we needed and the supplies. Once we got to the counter I paid for mine 1st (which is what I always do when we pay separate so that she can see what to do when completing a transaction). I used my coupon and finished my transaction. Once it was my daughter's turn she followed the same steps as me, but when she attempted to use the coupon the cashier told her that she could not use the same coupon as me because it is 1 coupon per person. I explained to the cashier that she is a customer, she has her own money and her own product. The cashier told me that because the coupon was on my phone we could not use it twice which is crazy because sometimes when customers are in front of me and need a coupon because their phone isn't working I let them use mine....so it was really BS.... I went to the car and got my daughters tablet and pulled the coupon up on there. I just feel like that was uncalled for and it was not necessary for me or my daughter to have to go through that. I love Hobby Lobby but I may have to start shopping at Micheals....at least their cashiers are friendly!!