We were traveling from out of town and awoke to a low tire in the hotel parking lot. Saw Gateway as we drove out looking for help on a cold and rainy day. We were ushered into a bay quickly. I had to ask the tech to look for the reason that the tire was low, but once I did, he was quick to find the problem, ask if I wanted it repaired, and fix the tire. The staff inside were so very courteous. It would have been easy for a less ethical establishment to charge us heavily for a repair, or even try to convince us that the tire was irreparable. Instead, they fixed the tire quickly and sent us on our way. The staff was friendly, professional, and did the right thing...fast! We were back on the road quickly. Thanks for being an outstanding business!
All USA
We were traveling from out of town and awoke to a low tire in the hotel parking lot. Saw Gateway as we drove out looking for help on a cold and rainy day. We were ushered into a bay quickly. I had to ask the tech to look for the reason that the tire was low, but once I did, he was quick to find the problem, ask if I wanted it repaired, and fix the tire. The staff inside were so very courteous. It would have been easy for a less ethical establishment to charge us heavily for a repair, or even try to convince us that the tire was irreparable. Instead, they fixed the tire quickly and sent us on our way. The staff was friendly, professional, and did the right thing...fast! We were back on the road quickly. Thanks for being an outstanding business!