We stayed here for a week in the summer of 2017. We had a great time and we couldn't wait to come back summer of 2018. But when I called to make reservations for a week in July the receptionist was very rude and not willing to help me at all. All she could do was try to transfer me to safe harbor rentals. She informed me that they can't guarantee certain cabin rentals anymore. My whole family was planning on coming so we wanted to rent 3 cabins side but side so we can be together. The receptionist very rudely told me that they can't do that. We wouldnt be guaranteed the 3 side by side cabins. The worst part was how rude she was. Thanks to her I will be taking my business elsewhere. We we're so excited to spend some time here this summer but it's not gonna happen now. Based off of our stay last year I would give 5 stars but after my encounter with your staff this morning I'm giving a 2.
We stayed here for a week in the summer of 2017. We had a great time and we couldn't wait to come back summer of 2018. But when I called to make reservations for a week in July the receptionist was very rude and not willing to help me at all. All she could do was try to transfer me to safe harbor rentals. She informed me that they can't guarantee certain cabin rentals anymore. My whole family was planning on coming so we wanted to rent 3 cabins side but side so we can be together. The receptionist very rudely told me that they can't do that. We wouldnt be guaranteed the 3 side by side cabins. The worst part was how rude she was. Thanks to her I will be taking my business elsewhere. We we're so excited to spend some time here this summer but it's not gonna happen now. Based off of our stay last year I would give 5 stars but after my encounter with your staff this morning I'm giving a 2.