Delivered wrong ( 2 topping) pizza. When i called i was offered a refund which i accepted. My acct didn't show said refund so i called again. Now i was told they credited me towards my next purchase. I said i wanted the refund as offered and the lady on the phone took my card number and all and said it would show pending on my bank acct within minutes. I am still waiting for the refund. Not ordering there anymore. *Update*: got full refund, manager is trying to get it right. I appreciate that!
All USA
Delivered wrong ( 2 topping) pizza. When i called i was offered a refund which i accepted. My acct didn't show said refund so i called again. Now i was told they credited me towards my next purchase. I said i wanted the refund as offered and the lady on the phone took my card number and all and said it would show pending on my bank acct within minutes. I am still waiting for the refund. Not ordering there anymore. *Update*: got full refund, manager is trying to get it right. I appreciate that!