Dinner Delivered: Chattanooga

We have tried to order with Dinner Delivered twice and both times they have messed up our order, been extremely late, and then had terrible customer service! The first time we had ordered a salmon salad and they didn’t check to make sure the salmon was in the bag. When I called to tell them they blamed it on the restaurant. I asked to speak to the manager and they said he was busy. The second time we used them, we called 30 minutes after our quoted delivery time and they said the driver got lost and couldn’t find our house. We live 2 miles from the restaurant. When I explained that we had ordered milkshakes and now they were totally melted, the customer service rep told me that Five Guys milkshakes were always runny. We will never use this company again and hopefully they will go out of business soon now that Waitr and Uber Eats are here and they both know how to run a successful business.