Balanced Life Family Medicine

1667 Ooltewah Ringgold Road, Ooltewah
Phone: +1 423-825-4881

Opening hours:
Mon09:00-17:30
Tue09:00-17:30
Wed09:00-17:30
Thu09:00-17:30
Fri09:00-14:30
Satclosed
Sunclosed

Categories: Establishment  Health & Medical Services 

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Reviews

1
Sep 23, 2018

Jennifer Jung

This place is a scam !!!! Don't waste your time or money on this place !!!! We called the day before and were specific about the fact that my husband had a boil that required lancing and packing. We were told no problem come on in. They charged us $105 for approximately 60 seconds of the nurse practitioner's time to tell us they couldn't treat my husband. Specifically, they said they didn't have the "equipment and packing" required to treat the boil. Their excuse for charging us $105 for nothing is "that is the deal we have with our insurance company". Really !!! Why are they charging our insurance company in the first place for NOT treating my husband? Also, we paid them I believe $80 when we walked in, but they refunded us $30 back because they couldn't treat my husband. The walk in clinic that ultimately did treat my husband charged us $30 total for everything including the follow up appointment. I wouldn't even give this place one star but google won't let me "post" without it. Seriously, don't get scammed and overcharged by these people !!!!!

1
Jul 27, 2018

Elba Bravo

Stay away from this place. I don't know if their Dr.s are good but front office is awful. I had blood work done June 22 and they received the report back on June 23. I never got a call from anyone to come in for my evaluation. I called 3 weeks later and receptionist stated "she was so busy". Sound annoyed that I was calling inquiring about my results. She said someone would have to get back to me. This was a Thursday and Monday afternoon no one had gotten back to me yet. I decided to go and get my results and have my procedure done elsewhere. When I walked in receptionist said she was about to call me yet it took her 20 minutes to find my results. I did not let her explain anything and took my lab report with me. Now I received a $200 invoice for office evaluation & management services. I called today July 25 and receptionist put me on hold for ever than came back saying accounts receivable wanted my name and number so she can call me back. The physician listed on the invoice is Suzy Vergot, I don't even know who this person is because they never called me in for evaluation of my results. Something funny is going on in this office and if I don't get an answer as to what I am being billed for, I am going to report them.


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